PERFECT BLEND OF FORM AND FUNCTION POWERFUL 14 AMPS OF SURGE POWER EXTRA HEAVY DUTY PROFESSIONAL QUALITY DRIVES BN1810 NAILS AND 6 SIZES OF T50 STAPLES WELL BALANCED ERGONOMIC COMFORT AND STYLING INCLUDES CASE TO EASILY STORE YOUR TOOL STEEL CHANNEL FOR TROUBLE FREE USE VISUAL REFILL WINDOW
Customer Rating: 
Summary: Not up to Arrow Standards
Comment: When chosing this tool I did so contrary to other reviews. I have used Arrow staplers for over 30 years and they have always been very good. The ETFX 50 was the highest priced. I expected more. To the nuts and bolts. The tool is cheaply made and tinny. It jambs regularly. About two jambs per 1 stick of staples. You will need to keep a pair of vice grip pliers available to pull the jambed staples out of the machine. The tool does not drive the staples flush. The Stanley TRE 550 is just as good at a lot less money.
Customer Rating: Summary: Good for around the house
Comment: I would consider this far from a "Heavy Duty Professional" staple gun but it works well enough for the price. The main problem so far as been a tendency for it to jam frequently. My wife has used it for some very light duty upholstery work and really enjoyed it, until she called me to unjam it. I would still recommend the product, just don't set your expectations too high for it.
Customer Rating: Summary: Don't waste time or money!
Comment: I tested the stapler with 5 staples when I first received it. A few days later I used it and after only 2 staples it jammed! I could not un-jam the stapler and had to finish the project using my old faithfull manual stapler. And to answer the customer service question here, YES I did use Arrow T50 staples!
Customer Rating: Summary: jam proof????
Comment: company motto is this stape gun is jam proof..well i used for the first time...Guess what it jammed ..I mean JAMMED..i WAS NOT GOING TO TALE IT A PART...THEY GIVE YOU A DETAILED INSTUTION'S..ON HOW TO TAKE IT APART..NOT FOR ME...I RETURNED THE JAM ONE FOR A NEW ONE..P.S, I FOUND OUT YOU CAN ONLY PUT A SINGLE STAPLE ROW THAT IS CONNECTED..NEVER USE LIKE THREE SMALLER ROW OF STAPLE'S TOGETHIER...GOOD LUCK WITH YOUR
JAM PROFF STAPLE GUN..
Customer Rating: Summary: Broke after 200 staples
Comment: I bought this stapler based on the brand. I have had good experiences with Arrow in the past and my current manual stapler is very solid. I have a bunch of stapling to do, installing insulation in my attic. The stapler worked quite well for the first 200 or so staples, but then quit working. It would actuate, but the hammer wouldn't move. Turns out, the part that connects the electric plunger to the hammer broke. Upon inspection, it doesn't look like a particularly good design (I'm a mechanical engineer). Other users don't seem to have the problem, and I was very impressed with the stapler prior to its demise. Perhaps this was an anomaly.
When I called Arrow, I thought they would send out a replacement part and I'd be on my way again fairly quickly. Instead, they told me to contact the seller. I did, and Amazon very quickly sent me an RMA and mailing label. I'm returning the tool and am not going to replace it.
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